Job description

About IDA Foundation

IDA Foundation is a social enterprise headquartered in Amsterdam, supplying essential medicines, medical supplies and emergency supplies to donor funded global health programmes, NGOs, UN bodies and ministries of health in developing countries.

For almost 50 years, IDA has been bridging those gaps within a competitive and dynamic commercial environment. We work on multimillion dollar global health programmes (funded by USAID, the Global Fund, ECHO), as well as national health initiatives in low- and middle-income countries.
We are a global organisation with over 200 employees representing 28 nationalities. We have offices and warehouses in The Netherlands, India, China and Dubai and distribute over 3000 different health products to customers and partners in over 130 countries. We pride ourselves on our professional, diverse and multicultural team, which is passionate about our mission. With an open and informal organisational culture, we believe strongly in sharing views and learning from each other.

Please see our reports (Annual Report, Sustainability Report) for more details, or visit www.idafoundation.org for more information.

Job description

We are currently looking for a full-time (40 hours):

AREA MANAGER

In your role as Area Manager, reporting to the Sales Manager, you are responsible for all commercial activities for customers in your area. This area can consist of a regional group of customers based low- and middle-income countries (e.g. ministries of health, central medical stores, local NGOs, IDA distributors). Or the area can comprise of customers based in Europe or the USA (e.g. International NGOs, UN bodies, long term aid & development programs). We are recruiting multiple positions.

You manage these customers, with the focus on sales, execution and exploring potential for new business. You set up and execute a regional sales plan based on IDA’s overall sales strategy. You ensure that sales targets are achieved, and new business opportunities are acted upon. The focus of the Area Manager will be on key customers and countries that are of high importance to IDA’s overall sales strategy. You manage a dedicated Account Executive team to ensure excellent service to the customers.

Your focus is on achieving growth targets and development of assigned accounts. You maintain a close relationship with existing customers and develop relationships with new customers, building a strong client network, by understanding their needs. You work closely with clients like Ministries of Health, NGOs and distributors and agents, and (international) travel to these partners will be part of your job. You manage relationships with all relevant IDA departments and improve internal process efficiency.

As Area Manager, you have regular conversations with key clients and report to them periodically. By closely following market information and competitors’ activities, you provide constructive suggestions to IDA. You build relationships with stakeholders and create partnerships that will allow us to better meet the needs of our customers. Together with your team and IDA colleagues you show ways to achieve our strategic goals.

By taking ownership for the quality of all sales offers, reflecting the requirements of your clients within the boundaries of IDA’s strategy and policies, you are responsible for sustainable financial results by meeting and managing the expectations of your accounts.

Key Responsibilities

As Area Manager you are mainly responsible for:

Developing and managing, and successfully executing your regional sales plan
Managing your team of Account Executives
Understanding your market, customers and stakeholders
Delivering excellent service to our customers according to the agreed service levels, in collaboration with the Sales Operations team and other internal stakeholders

Requirements

Experience

Master’s degree in a relevant field (Bachelor’s degree with relevant working experience will also be considered)
At least 3-5 years of work experience in an international B2B environment
Ability to travel up to 20% of your time
Work experience in aid & development, humanitarian relief, or knowledge of pharmaceuticals and the global health sector is a plus

Skills & Characteristics

Provides direction, guidance, and coaching to others, holds them accountable and shows personal accountability
Ability to build relationships and networks at all levels, both internal and external
Excellent negotiation skills and a drive for results
Process oriented approach to achieve effective solutions throughout the organisation
Ability to analyse and interpret data for strategic decision-making
Financial acumen

Language

Fluency in written and spoken English (and preferably a second language, e.g. French)
For this role we are specifically looking for candidates who are allowed to work in the Netherlands.

BENEFITS:

At IDA Foundation, we ask a lot of our employees, but we also give a lot in return. This includes:

Great colleagues: You’ll work in a team of enthusiastic, motivated professionals in an open atmosphere

Inspiration and development: We offer training and personal development opportunities for all employees, and regularly host guest speakers.

Fun: Department and company outings are organized on a regular basis, and we make sure to celebrate our successes together.

Making an impact: IDA offers a great opportunity to use your passion and skills for good, while working in an enthusiastic team and stimulating environment.

Salary and holidays: We benchmark salaries against mid-sized companies in the Netherlands, and to support a healthy work-life balance we offer 30 vacation days for a fulltime contract. In addition, we offer a commute allowance and a defined contribution pension.

INTERESTED?

We will only consider applicants who are currently living in the Netherlands and match the job requirements. If you are interested in this challenging position, apply now.

For questions regarding the vacancy, please contact Swar Sourabh (SSourabh@idafoundation.org).

The candidate will be asked to hand in a Certificate of Good Conduct (Verklaring Omtrent het Gedrag) upon entering employment.

Job Email id: ssourabh(at)idafoundation.org