Post Number : HRM 183

Grade : G-5

Parent Sector : Bureau of Human Resources Management (HRM)

Duty Station: Paris

Job Family: Human Resources

Type of contract : Fixed Term

Duration of contract : 2 years, renewable

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 12-JAN-2024

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

(Only candidates who are entitled to work in France may apply to this position)

OVERVIEW OF THE FUNCTIONS OF THE POST

Under the overall authority of the Chief, Talent Development & Performance Management Section, and the direct supervision of the Head, Learning & Development Unit, the incumbent will provide support services in a range of specialized tasks related to the provision of learning and development activities for the staff of the Organization. In particular, the incumbent will do the following:

Learning & Development

• Participate in the design, delivery and follow-up of a wide range of learning & development programmes and activities, including virtual and in-person instructor-led training, developing online materials and other approaches.
• Assist participants of learning & development programmes and activities, by making recommendations of online or instructor-led training, and responding to enquiries.
• Assist with workshop logistics for in-person and online instructor-led training, including developing communication materials. Provide production and facilitation assistance in virtual events, such as through Zoom, and logistical assistance for in-person events.
• Administer learning & development activities through the learning management system to ensure efficient participant management. Create and run relevant reports on the learning & development initiatives, and present analytics in an appropriate format to enable decision-making by the supervisor.
• Test and publish new materials on the learning management system, and transform learning content into an appropriate format, using authoring tools, Microsoft Office, or video/audio.
• Liaise with external providers, including companies and consultants, to assist with establishing contracts and organising learning & development initiatives.
• Suggest modifications and improvements to learning & development practices and processes where relevant.

COMPETENCIES (Core / Managerial)

• Accountability (C)
• Communication (C)
• Innovation (C)
• Knowledge sharing and continuous improvement (C)
• Planning and organizing (C)
• Results focus (C)
• Teamwork (C)

For detailed information, please consult the UNESCO Competency Framework (https://en.unesco.org/sites/default/files/competency_framework_e.pdf).

REQUIRED QUALIFICATIONS

Education

• Completed secondary, technical or vocational school.

Work Experience

• A minimum of 5 years of work experience in administration, learning and development, recruitment and selection, or a related field.
• Experience of using the core functions of a learning management system to administer learning and development activities.
• Experience of assisting in the delivery of learning & development programmes.

Skills and competencies

• Strong organizational skills, demonstrated through an ability to prioritise and plan activities, and to coordinate with colleagues as required.
• High level of attention to detail, including when working to tight deadlines and / or with a range of data and information sources.
• Strong interpersonal skills, demonstrated through an ability to assist with facilitation of learning events, interact with all stakeholders, and provide advice on various aspects of learning & development.
• Ability to take the initiative, and an understanding of when to liaise with other colleagues before taking action.
• Discretion, integrity and an irreproachable respect for confidentiality.
• Strong writing skills and an ability to adapt writing style for the audience.
• Strong IT skills, including with Microsoft Office software.

Languages

• Excellent knowledge of English or French and good knowledge of the other.

DESIRABLE QUALIFICATIONS

Work Experience

• Experience of administering a language learning programme.
• Experience of administering learning and development activities via Cornerstone OnDemand.
• Experience of organising logistics for in-person or online learning & development events.

Skills and competencies

• Demonstrable ability to provide a client-serviced approach to colleagues in the area of learning & development.
• Ability to transfer existing materials from a variety of formats (such as PowerPoint) to e-learning autoring tools.
• Ability to use authoring software such as Articulate Storyline, Rise, and/or develop video and audio materials.

BENEFITS AND ENTITLEMENTS

UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

The approximate annual starting salary for this post is 41 971 Euro.

For full information on benefits and entitlements, please consult our Guide to Staff Benefits (https://unesco.sharepoint.com/:b:/s/HRMTeam/ESzDuIMSjEtIqYwVozjc3I8Bb5Kj-P0DrTgbm4BIjD17nQ?e=41cm7D).

SELECTION AND RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information.

To apply, please visit the UNESCO careers website: https://careers.unesco.org/job/Paris-Learning-Assistant/783689002/

No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview.

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.

UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity. UNESCO applies a zero-tolerance policy against all forms of harassment. UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States (https://en.unesco.org/careers/geographicaldistribution) are particularly welcome and strongly encouraged to apply. Individuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.