Location Name: New York, NY

Closing Date: July 30, 2021

Position: The Program Support and Administration Officer is the administrative linchpin of the Headquarters office, providing support to a busy team of executives, including the CEO, across both programs and operations. The incumbent provides support ranging from individual administrative assistance, through human resources processes and procedures, budget tracking and office management, to information technology and communications. The incumbent proactively identifies solutions that improve processes and procedures.

Context: Founded in 2004, Building Markets is an award-winning nonprofit that creates jobs and encourages economic growth in crisis-affected countries by connecting competitive local small and medium-sized enterprises (SMEs) to supply chains and investment. Through this approach, the organization has built a network of more than 26,000 verified SMEs, assisted them in winning over $1.35 billion in contracts, and helped create over 71,500 jobs in countries like Afghanistan, Haiti, Timor-Leste, and Liberia. Building Markets is headquartered in New York City and currently operates programs in Jordan, Myanmar, and Turkey. For more information, visit www.buildingmarkets.org and https://entrepreneurs.buildingmarkets.org

Key Responsibilities:

Program Support

• Assist in research and preparation of donor proposals and reports, including collecting inputs, copy-editing, and formatting (multiple proposals and reports per year).
• Support monitoring and evaluation activities through program data/results tracking.
• Manage and archive all programming documentation for record keeping and referral purposes.
• With direction from the Director of Development and Communications, update all content on the main corporate website and support social media content and audience building.
• Troubleshoot and resolve website-related issues, in coordination with global project teams.

Administration Support and Operations

• Act as a support to the Chief Executive Officer, including maintaining calendar, schedule, correspondence and travel bookings.
• Provide administrative support to the Global Head of Programs and Chief Operating Officer as needed.
• Oversee and maintain filing systems, forms and templates across Google Suites, Microsoft 365, DropBox.
• Manage administrative aspects of the onboarding of all new employees and offboarding of departing employees, ensuring that human resources files are maintained up to date at all times.
• Assist in administrative aspects of staff recruitment exercises.
• Maintain administrative aspects of information technology systems and assist in the roll-out of new information technologies.
• Support the development and implementation of standard operating procedures to streamline administrative and operational workflows and processes.
• Provide general travel arrangement support to headquarters team.
• Serve as an office manager for the New York City office, maintaining office supplies, meeting Headquarters’ procurement needs, and acting as a representative vis-à-vis building landlord.
• Serve as secretary for regular Headquarters team meetings.

Experience:

• Diploma in administration, business or similar qualification. BA/BS would be an advantage
• At least 7 years of relevant experience with a nonprofit/501(c)(3)’s or private sector organization, with a preference for experience gained with internationally-facing organizations
• Mastery of Google Suites, Microsoft 365, Excel and DropBox
• Knowledge of QuickBooks and Salesforce would be an asset
• Experience, and comfort, with information technology applications, and leveraging new applications to address emerging issues
• Experience working in geographically dispersed organizations, with some staff working virtually

Skills & Attributes:

• A can-do mindset, with a strong commitment to delivering results
• Solid analytical, writing and communications skills
• Personal integrity
• A strong ability to multi-task, address competing priorities and work under tight deadlines

Reports to: Chief Operating Officer and Program Manager

Package:

• Negotiable salary, commensurate with experience.
• Excellent health, dental and vision coverage.
• Generous annual leave.
• Professional development allowance.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The position is open to valid U.S. work permit holders only.

To apply: Please send your cover letter, outlining how your experience and skills match with the key duties and responsibilities of this role, and CV to vacancies@buildingmarkets.org no later than 11pm Eastern Standard Time on Friday, July 30, 2021. The subject line of your application email should read: Program Support and Administration Officer.

Job Email id: vacancies(at)buildingmarkets.org