• Support the building of organizational culture and the necessary systems that perform well across the completion of activities, scaling the program, delivering outcomes, and meeting goals.
• In coordination with people and culture support in the recruitment, mentorship to staff, regular feedback, performance appraisals, staff development, and other management issues.
• Policy Development and Implementation: Accountable for ensuring the successful design and implementation of necessary policies across relevant areas of operation. This may include financial, human resource, operational, and safeguarding policies.
• Assist in program development for Village Enterprise by identifying additional needs and contributing to the development of project proposals.
• Develop the capacity of staff to deepen their understanding of their roles and assist with career development.
• Create and sustain a work environment of mutual respect where the whole team strives to achieve excellence.
• Develop and implement an annual operations plan for the country program and ensure field implementation goals are met.
Program Quality
• Build a culture of accountability and performance that allows for exceptional delivery of the program
• Assist Regional Managers, Field Coordinators, and Field Associates with information, tools, and resources to improve performance & reach objectives.
• Strategize and implement processes and activities which increase the impact of the Village Enterprise model across the different geographies of implementation.
• Use the Adaptive Management System to capture program successes and challenges that will inform internal learning and program improvements and innovations.
• Proactively identify and share real-time learning from the program implementation to inform potential changes in program design and support the influencing agenda
• Regularly conduct quality control visits to program implementation regions to identify areas for potential changes or course corrections; share out key findings with Village Enterprise internal team.
Project Management
• Collaborate with project teams to deliver on project milestones and outcomes
• Updates Wrike Project Management tool upon completion of tasks
• Fulfill assigned roles on projects across the organization.
• Ensure and support the implementation of the Village Enterprise Project Management Guide for projects in the
• Meet with the Chief Programs Officer and COO every quarter to review Country goals
Deliver on Innovations that drive Scale and Impact
• Closely work with the Product and Service team to downstream business models that drive impact and reach.
• Lead specific innovative interventions that grow Village Enterprise reach and results
• Work with the Product and Service team to support model iterations
Contribute to Partnership and Thought Leadership
• Work with the development team to design proposal and innovations that drive revenue for country operations
• May be called to support the development of new projects by participating in project design workshops, and providing key inputs such as writing technical sections and supporting budget development.
• Represent Village Enterprise at conferences, events, and the government level when needed
• Assist with the roll-out of new initiatives, processes, and procedures from functional teams
• Ensure compliance with the country governments on registration, tax, and reporting to the different stakeholders.
Cross-functional Team Coordination
• Work closely with functional teams to ensure smooth implementation of the program
• Coordinate with the MEL team on data, learning, and documentation for program improvements
• Collaborate with Finance team to develop, manage and oversee country's-budget
• Collaborate with Chief Governments Relations Officer, partnerships teams, and Regional Managers to build a relationship with the government, NGOs, and other stakeholders.
• Coordinate with the HR Coordinator to ensure adequate staffing at various levels of implementation.
Financial Oversight and Control
• Responsible for designing and developing annual budgets.
• Accountable for the adherence to budget over the fiscal year.
• Accountable for the implementation of systems and processes for financial accountability.
• Participate in budget reviews quarterly
• Approve budget expenditures for the country based on the matrix.
• Support FA on the country and international audits.
Safeguarding
• Safeguarding is everyone's responsibility at VE, and it begins with me
• Communicate and uphold VE safeguarding standards at the country level for all field employees, partners, and program participants.
• Ensure compliance with VE’s safeguarding policies
• Report any incident of safeguarding in program operations for appropriate action/follow-up.
• Support in investigations and input as required during safeguarding disciplinary process
Key Performance Metrics include
• % of individuals out of extreme poverty
• # of businesses started against the targets
• % of project milestones, outputs and outcomes met against the target
• Country Cost Per Household and/or Business
• Country revenue generated
• Reduced quality issues in the program delivery
• Reduced/Zero safeguarding issues
• Staff Competency, effectiveness, Accountability and Satisfaction
• Completion of Country Strategy and Ops plans
• Contribution to Thought leadership
• Regulatory/ compliance measures met
Apply at: https://villageenterprise.bamboohr.com/careers/68