Area Registration Officer


Organization Name: UNRWA
Location: Tyre, Lebanon
Apply email: Not Specified
Start Date: 20-September-2020
Closing Date: 15-October-2020

In coordination with the FERO or/and Assistant/FERO, supervises, guides and advises Registration Assistants at Area level on day-to-day activities and ensures compliance with the Consolidated Eligibility and Registration Instructions (CERI);
• Ensures the safety and security of the on-line registration system and other confidential and/or sensitive information at Area level; maintains all registration records in safe custody;
• Reviews and approves registration applications concerning registered persons such as transfers, splitting, etc. and recommends other applications that require higher approval authority;
• Checks and compares electronic/computerized forms with relevant documents for registration functions carried out by Registration Assistants at Area level before sending to Field Office; ensures complete documentation sets are submitted;
• Arranges for printing and distribution of new registration cards and replacement of lost or damaged ones; ensures safe disposal of old cards when received;
• Receives queries and complaints from refugees concerning eligibility and registration matters; settles some at Area level and forwards the more complex cases to the Field Eligibility and Registration Officer for further review;
• Prepares a monthly statistics report regarding his/her Area for use in planning and forecasting by management;
• Conducts quality control over registration transactions and issuance of registration cards and scanned documents performed by Registration Assistants;
• Verifies refugee status for requests received from other departments to identify eligibility for UNRWA services;
• Ensures that the Registration Assistants within his/her respective Area are adequately and sufficiently trained to carry out their work in an efficient manner and in compliance with the set policies, processes and procedures;
• Checks for and alerts his/her supervisor on any errors/negative trends, whether data or system related, in order to initiate corrective action;
• Performs such other duties as may be assigned.

How to apply

To start the application process, applicants are required to register at by creating a personal profile and completing UNRWA Personal History Form. All candidates are required to carefully fill the Personal History Form, bearing in mind that the information included in it must be true, complete and correct in all respects. Any misrepresentation or material omission would lead to the disqualification of the candidate, and any internal candidate would be liable to termination.” Applications and amendments will not be accepted after the deadline of the vacancy announcement

Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted